Contact us with your full name, billing and shipping address, telephone number and product information (product name and colour). We can help you process the order by sending you a custom invoice.

<a class="fr-strong" href="https://www.fusion-bags.com/pages/customer-service">Contact us</a> with your full name, billing and shipping address, telephone number and product information (product name and colour). We can help you process the order by sending you a custom invoice.

I can't process my order via the website

Should you wish to return your Fusion Bags product for any reason other than a defect or recall, you can do so within 14 days. Just return your bag in original packaging and in an unused condition. The swing tag, bearing the barcode must be attached

<span id="isPasted" style="color: rgb(0, 0, 0); font-family: Chivo, sans-serif; font-size: 16.8px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Should you wish to return your Fusion Bags product for any reason other than a defect or recall, you can do so within 14 days. Just return your bag in original packaging and in an unused condition. The swing tag, bearing the barcode must be attached to the product. Our Fusion Bags staff will take a look at your product, and a refund will be issued to the card used for the original purchase, minus return shipping costs. You can find more information on returning your order on our&#xA0;<a href="https://www.fusion-bags.com/pages/returns" style="box-sizing: border-box; color: rgb(162, 183, 0); text-decoration: underline; background: rgb(255, 255, 255); font-family: Chivo, sans-serif; font-size: 16.8px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal;" title="Returns Guide">returns page</a><span style="color: rgb(0, 0, 0); font-family: Chivo, sans-serif; font-size: 16.8px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">.

I’ve changed my mind, how can I return my order?

Fusion Bags

Order processing